009: Steve Bernas, CEO, BBB of Chicago

Steve Bernas, President & CEO for the Better Business Bureau of Chicago and Northern Illinois, Inc. and the President of the Better Business Bureau Educational Foundation, grew up wanting to be a policer and helping people. When he came to the conclusion that he might have to shoot someone with a gun, he took another direction by joining the Better Business Bureau of Chicago and has been there for the past 29 years, growing in the ranks from the top up “with nowhere left to go internally”. In a different kind of way, he’s still living his dream by policing businesses to protect consumers.

In this episode, the most obvious common denominator for him is trust. “Trust is the currency of today’s marketplace,” he says. Learn more about his leadership style.

Podcast Topics Include:

• Employee career development for retention
• Continuous development for CEOs to be effective leaders
• need to continuously develop themselves to develop others
• The importance of instilling the values of loyalty and dedication
• Learning from and learning to love Millennials
• The “secret sauce” for attracting top talent
• “Setting the table” to find the right mentors, at all levels in one’s career
• Steve’s recommended list of books to read and development suggestions

Show notes: http://pivot10results.com/episode-9