042: Karla Jobling, COO, BeecherMadden

“If they’re just not the right fit for you, it’s toxic to your company and it’s toxic to your growth. As hard as it is to walk away from a revenue stream, it has to be done.” – Karla Jobling, COO, BeecherMadden

In this episode of The Pivotal Leader, Gina Trimarco interviewed Karla Jobling, COO and Owner of BeecherMadden, a recruitment firm with offices in London and New York. Their expertise is in the attraction of senior global talent and subject matter experts, with a specialty in technology solutions. Company culture has been very important to the growth of the business and keeping that culture through the past 5 years, has not always been easy for them. Karla notes that they can tie periods of poor performance back to a shift in the company culture. They have also had to balance keeping people who are toxic to the culture, when they are high performers.

Podcast Topics Include:

• Managing cultures in different parts of the world, including employees and clients
• The first few months of onboarding new employees
• Managing without micromanaging
• Having a “family” company culture
• The core value of honesty
• The secret sauce to attracting the right talent: asking questions that align with your company core values; “Have you ever told a lie?” as an interview question
• Managing top performers as well as underperformers who don’t fit the culture
• Eliminating toxic people
• The U.S. “Hire or Fire” Culture vs the U.K.’s mandate of giving employees one to three months to improve before termination
• Meritocracy
• Getting business by being confident enough to ask for it
• Being open minded about potential job candidates that might not fit your “profile”

Full Show Notes: http://pivot10results.com/podcast42_karlajobling